The 99 City Road Blog

Image of events assistant Sylvia Szpyra

Make the Leap Into Events

Wednesday, January 31, 2018

Have you ever wondered what it would be like to be an events assistant at a busy conference venue? Are you looking to make the leap into events from another career? Our guest blogger, Sylwia Szpyra explains how she got to be where she is and why she loves the buzz of working at 99 City Road.

A Day in the Life of an Events Assistant

I have been an events assistant at 99 City Road for just over a year now. I have qualifications in Hospitality, Team Leading and Supervision and I even won a national customer service competition with Elior. This was a huge achievement as 4,000 people were put forward and my customer service experience was recognised. The prize was a trip to Vietnam!

Having been the assistant manager in the Inmarsat restaurant, which is located underneath the 99 City Road conference centre, I had a good understanding of the venue and good relationships with the team. I always enjoyed the excitement and energy of event days and I was ready for a new challenge. When the opportunity arose to become an event assistant, I jumped at the chance. My skill set really compliments this role and I was ready to hit the ground running.

Before an event day, the main focus is on preparation. I work closely with our event coordinator to ensure that registration will run smoothly and that everything is in place ready for the morning rush. I check that all signage and plasmas are correct and I work with exhibitors to make sure all the paperwork is signed off. Attention to detail is key in my role and it’s the little touches that give clients peace of mind.

On the day itself, I’ll be working on the reception desk. I greet delegates, check attendee numbers, organise the cloakroom and ensure all dietary requirements are taken care of.

I really love this role and particularly like meeting new people and gaining experience from the many and varied events that we host here. This year I’m really looking forward to the challenges ahead and developing new skills.

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